Frequently Asked Questions

1. How do I create an account?

To create an account, click on the “Sign Up” button on our homepage and fill in the required details.

2. What games are available on Lotto9ja?

We offer a variety of games, including slots, table games, live casino, and sports betting.

3. Is my personal information secure?

Yes, we use advanced encryption technology to ensure your personal and financial information is secure.

4. How can I deposit funds into my account?

You can deposit funds using various methods such as credit/debit cards, bank transfers, and e-wallets.

5. What should I do if I forget my password?

Click on the “Forgot Password” link on the login page and follow the instructions to reset your password.

6. How do I withdraw my winnings?

To withdraw your winnings, go to the “Withdraw” section in your account and choose your preferred withdrawal method.

7. Can I set limits on my gaming activities?

Yes, we offer tools to help you set deposit limits, session limits, and self-exclusion options.

8. How can I contact customer support?

You can contact us via email, phone, or live chat for any assistance you need.