Below is an excerpt of our terms and conditions
I. MANAGING AN ACCOUNT
When a new account is opened, the Customer is responsible for the accuracy and up-to-datedness of all the personal information and contact details provided, including name and date of birth, address, telephone number and e-mail address. Lotto9ja reserves the right to close the Account when the information provided is deemed to be false or inaccurate.
It is prohibited for Customers to buy, sell or transfer accounts to other Customers.
Every Customer may only open one account with us. Lotto9ja retains the right to close the lotto account of any Customer who has opened multiple accounts under his/her name or under different or fictitious names. If we have reasonable grounds to believe that multiple accounts (also under different names) have been opened with the intention of defrauding the Company, we retain the right to cancel any transaction related to the said fraud attempt.
Each Customer who is desirous of having access to services and products offered by Lotto9ja must open a lottery Account. By opening a Lotto9ja account and by staking on any of our games, the User warrants that he/she has reached the minimum legal age for participation. In addition, by opening a Lotto9ja account and by placing a bet on any of our lotto games, the User confirms that he or she retains the legal capacity to enter into an agreement with the Company. If one of these conditions is not met, the User’s account will be closed and all other necessary measures will be implemented.
After opening an account, the Customer must keep username, password and/or account number a secret. All transactions where your username and password and /or account number have been entered correctly will be regarded as valid whether or not they have been authorized by the registered Account holder. Any account registration will be subject to KYC processes. The Company shall not be liable for any claims in the event that the Player gives away, tells, shares or loses his/her username, password or account number.
II. DEPOSITS AND WITHDRAWALS
The Customer has the possibility to increase the credit balance of his Account with one of the payment methods made available by Lotto9ja. The Customer can similarly withdraw the residual credit balance using the same payment method provided upon registration, or any other payment method adopted subsequently by the customer once the full and appropriate verification has been completed. (Credit/Debit card, Bank Transfer, Virtual card (only for deposits), E-wallets.
Withdrawals will be remitted only to the same account from which funds paid into the player’s account originated. No withdrawal will be authorized if it appears to be linked with transactions predominantly performed with the purpose of allowing the transfer of money from a payment means to another. If such a circumstance occurs, the relevant amount may only be remitted to the player through the same payment means from which the money deposited into the player’s account originated, minimum withdrawable value is 2,500 (two thousands five hundred naira).
In order to perform any transaction, Lotto9ja may undertake any such verification checks as may be required by ourselves or by third parties (including, but not limited to, regulatory bodies) to confirm the legal ownership and the origin of the money, the identity of the applicant and to comply with the relevant Anti Money Laundering Provisions.
In order to withdraw your money, you will be requested to send us a copy of your ID (front and rear). Whenever a transaction is made through bank transfer, credit card or electronic wallet, the first withdrawal request will be processed only after a security check has been performed. In such instances, you may be required to supply the following papers together with the ID, in order to comply with our security policies:
In case of credit card transactions, a copy of both sides of each of the cards used duly signed by the owner;
A copy of an official document showing your billing address if it differs from the one registered in the ID;
Any other document that may be relevant in order to complete the check.
Full compliance with our requests will speed up the verification process.